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Your customers don’t answer calls from unknown numbers. They do read texts — usually within minutes. For a dental office, that’s the difference between a filled chair and a no-show. For an HVAC shop, it’s “your tech is 20 minutes away” instead of a missed connection. Business texting services give your company a real textable number for appointment reminders, estimate follow-ups, review requests, and two-way conversations — all from a dashboard your whole team can share.
We compared the five best business texting services with real affiliate programs and published pricing, so every pick below is one you can actually buy — and one we’d actually earn from if you do.
Our take: SimpleTexting is our top pick among business texting services for small business. At $29/month for 500 credits with unlimited contacts, the pricing is straightforward and the contact model doesn’t punish you for growing your list. Send only a handful of texts a month? TextMagic’s pay-as-you-go plan ($0.049 per text, credits never expire) wins for low volume. EZ Texting is the most full-featured platform at $25/month — just note the extra $5/month telecom fee.
Business texting services compared
| Service | Starting price | Pricing model | Best for |
|---|---|---|---|
| SimpleTexting | $29/mo | 500 credits/mo, unlimited contacts | Best overall |
| SlickText | $29/mo | 500 credits/mo, unused credits roll over | Growing contact lists |
| TextMagic | $0.049/text | Pay-as-you-go, credits never expire | Low or irregular volume |
| EZ Texting | $25/mo + $5 telecom fee | 500 credits/mo | Most full-featured |
| Salesmsg | ~$25/mo per user | Two-way conversational texting | Teams that text back and forth |
Pricing checked September 2026.
SimpleTexting — Best overall
SimpleTexting hits the sweet spot for a typical small business: $29/month gets you 500 credits and — the detail that matters — unlimited contacts. Most competitors charge by list size or credit burn in ways that penalize growth; here you can build a 10,000-person list without your bill changing, as long as your send volume fits the credits.
It’s built for exactly the use cases service businesses live on: appointment reminders, promotions, and two-way conversations from a shared inbox. The plan structure is easy to understand, which is more than you can say for most of this category.
Watch out: 500 credits won’t stretch far if you’re blasting promotions to a big list weekly. High-volume senders should price out the upper tiers before committing.
SlickText — Best for growing lists
SlickText matches SimpleTexting at $29/month for 500 credits, with one killer difference: unused credits roll over. If your texting is seasonal — a landscaper who goes quiet in winter, a retailer who spikes at holidays — you stop paying for months you don’t use.
It’s a mature, well-reviewed platform with the standard toolkit: mass texting, automations, keywords, and a contact management system that doesn’t fight you. For businesses whose volume swings month to month, rollover credits are genuinely money-saving.
Watch out: check the rollover terms on your specific plan — rollover policies can cap how many credits accumulate.
TextMagic — Best pay-as-you-go
If you send a dozen texts a month, a $29 subscription is silly. TextMagic charges $0.049 per text with no monthly fee, and credits never expire — buy $20 of credit and it sits there until you use it. Dedicated numbers run $10/month.
This is the right model for low-volume, high-value texting: appointment confirmations for a solo practice, delivery notifications, the occasional “running 10 minutes late.” You get full platform features without a subscription clock ticking.
Watch out: the math flips fast. Past ~500 texts a month, you’re paying more than a $29 subscription — TextMagic rewards light users and punishes heavy ones.
EZ Texting — Most full-featured
EZ Texting is the deepest platform here: $25/month ($20 on annual billing) for 500 credits, with advanced automation, integrations, and reporting that the simpler tools don’t match. Businesses that want texting to plug into their CRM and run sophisticated campaigns get the most headroom.
Watch out: there’s a $5/month telecom fee on top of the plan price, so the real entry cost is $30/month — a dollar more than SimpleTexting and SlickText. And the extra features are only worth it if you’ll actually use them; most small shops won’t.
Salesmsg — Best for two-way conversations
Salesmsg (around $25/month per user) is built for businesses where texting is a conversation, not a broadcast: back-and-forth with customers, team-shared inboxes, and texting integrated into the sales workflow. Think estimate follow-ups, scheduling threads, and “yes, Thursday works” exchanges.
If your team lives in text threads all day, a conversation-first tool beats a marketing-blast platform. The per-user pricing means it scales with team size rather than message volume.
Watch out: per-user pricing adds up with bigger teams — a five-person shop pays meaningfully more than the flat $29 plans above. Confirm current per-user pricing before comparing.
Credits vs. pay-as-you-go: which pricing model fits?
Most business texting runs on credits: one credit per message segment, refilled monthly. Subscriptions ($25–$29/month for ~500 credits) win when you text regularly. Pay-as-you-go (TextMagic’s $0.049/text) wins when you text rarely — the break-even is roughly 500 texts a month.
Two fine-print items to check on any plan: whether unused credits roll over (SlickText’s do — most others’ don’t), and whether there’s a telecom or carrier fee on top (EZ Texting’s $5/month). Both change the real monthly cost.
How we evaluate
We rank business texting services on published pricing, how credits and fees actually work (rollover, telecom surcharges, per-user vs. flat), contact and list limits, and how well each fits service-business workflows like reminders, follow-ups, and two-way customer conversations. We favor pricing you can understand without a calculator.
Frequently asked questions
How much does a business texting service cost?
Starter plans run $25–$29/month for around 500 credits (SimpleTexting, SlickText, EZ Texting). Light users can pay per text instead — TextMagic charges $0.049 per message with no monthly fee. Expect add-ons like dedicated numbers (~$10/month) or telecom fees ($5/month on EZ Texting).
Do unused texting credits roll over?
Usually not — most monthly credits expire at the end of the billing cycle. SlickText is the exception we found, with unused credits rolling over. TextMagic sidesteps the question entirely: pay-as-you-go credits never expire.
Can customers text my existing business number?
Most business texting platforms support text-enabling your existing landline or VoIP number, so customers text the number they already know. Confirm number porting or text-enablement with the vendor before signing up, since the process varies.
What’s the difference between credits and messages?
Roughly one credit equals one message segment (160 characters). A long text or one with an image can burn multiple credits, which is why “500 credits” doesn’t always mean 500 texts. Check each vendor’s credit rules if you send long or picture messages.
Is business texting good for appointment reminders?
It’s one of the best uses for business texting services. Automated reminders cut no-shows dramatically for dental offices, salons, clinics, and home services. Any of the five services above handles scheduled reminder texts; compare automation features if reminders are your main use case.